Customer Support

Supporting Your Compliance Journey at Every Step

At BCube Analytics, we pride ourselves on offering unparalleled support to ensure the success of your compliance and audit management workflows. From onboarding to continual assistance, we’re here to help you maximize the value of the BCube RegStacker Platform.

SaaS Customers

Support Tickets
Support Tickets
Easily create a ticket from within your Control Panel. Our experts will respond within 24 hours.
Training Sessions
Training Sessions
Access complimentary training resources or schedule in-depth sessions to upskill your team.
Telephone Support
Telephone Support
Premium and Enterprise plan customers can access priority telephone support for urgent issues.

Private Deployment Customers

Customized Support
Customized Support
Get tailored support packages based on your organization’s specific needs.
Dedicated Account Manager
Dedicated Account Manager
Work with a dedicated support manager to ensure smooth deployment and ongoing assistance.
Comprehensive Training
Comprehensive Training
Equip your team with hands-on training for the RegStacker’s advanced features and integrations.
What’s Included in All Plans

Access to detailed user guides and FAQs.

Regular software updates and new feature rollouts.

Secure data backup and recovery support.

Enhanced Support for Premium and Enterprise Plans

24/7 priority technical support for critical issues.

Dedicated onboarding specialists for seamless implementation.

Proactive performance monitoring to minimize disruptions.